Frequently asked questions
What is a temporary SMS number?
It is a phone number you rent for a few minutes to receive one verification SMS, so you do not have to share your personal number.
What does non-VoIP mean?
Some services reject internet-based (VoIP) numbers. Where our suppliers offer numbers from real SIM cards, we list them as SIM-based. Availability varies by country and service, and we cannot guarantee that a specific website will accept a specific number.
What if I do not receive the SMS?
Wait for the timer. If no SMS arrives, the order expires and the full price returns to your balance automatically. You can also cancel before a code arrives and get a refund.
How long do I have to use a number?
About 20 minutes per order.
Which payment methods do you accept?
Crypto (USDT, BTC, ETH and others via Cryptomus), PayPal and card payments, depending on what is switched on. Manual deposits can be approved by our team.
Can I get my balance back?
Unused balance can be refunded on request, minus any payment-provider fees. See the refund policy.
Do you have an API?
Yes. Generate your personal key in Dashboard > Profile & API and use the REST endpoints to buy numbers from your own software.
What is not allowed?
Fraud, harassment, spam, evading bans, or anything that breaks the law or the rules of the service you are using. See the Acceptable Use Policy. Violations lead to account suspension.
Still stuck? Sign in and open a support ticket.